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Our Customer Service Statistics

Don't hear it from us, see for yourself!

These statistics speak to our dedication to customer satisfaction and provide a compelling snapshot of the quality of service we deliver. 

Email

20

minutes

Email Response Time
Phone

30

seconds

Average Speed to Answer Phone
Document

1

%

Sales Resulting in Claims (0.64%)
Customer Satisfaction1

99

%

CSAT Satisfaction Score
Customer Satisfaction2

1560

ratings

Average CSAT - 2.98 out of 3
Out of Stock

1

%

Out of Stock Issues (0.99%)
SAGE A+ Supplier

133

reports

A+ rating based on 100+ reports
PPAI Pyramid

11

years

11 time recipient of the PPAI Supplier Star Award
google reviews

216

reviews

4.7 average out of 5 based on Google reviews